Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 2024
1. Information We Collect
NebulaLink collects information necessary to provide effective lead generation services:
- Contact Information: Name, email address, phone number, company details
- Business Information: Industry, target audience, marketing preferences
- Lead Data: Prospect information collected through our AI-powered targeting systems
- Usage Data: Website interactions, service usage patterns, communication preferences
2. How We Use Your Information
We use collected information for the following purposes:
- Providing lead generation services and delivering qualified prospects
- Improving our AI algorithms and targeting accuracy
- Communicating about services, updates, and support
- Analyzing service performance and optimizing lead quality
- Complying with legal obligations and protecting our rights
3. Information Sharing and Disclosure
NebulaLink does not sell, trade, or rent personal information to third parties. We may share information only in the following circumstances:
- Service Delivery: Sharing lead information with clients as part of our lead generation service
- Service Providers: Working with trusted partners who assist in service delivery under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or government regulation
- Business Protection: To protect our rights, property, or safety, or that of our clients
4. Data Security
We implement comprehensive security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training on data protection
- Secure data centers with physical and digital safeguards
- Regular backups and disaster recovery procedures
5. Data Retention
We retain personal information only as long as necessary to provide services and comply with legal obligations. Lead data is typically retained for the duration of the service agreement plus an additional period for quality assurance and legal compliance purposes.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal requirements
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located and our central database is operated.
10. Children's Privacy
NebulaLink services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
11. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through email or website notices.
12. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Pablo Reyes-Machado
Privacy Officer
2411 West 15TH Street
Odessa, TX 79763-0000
Email: [email protected]
Phone: +1 284-967-6884